Refund & Cancellation Policy

Last updated: January 16, 2026

1. General Policy • All purchases made on House Helpy are non-refundable, except in the following situations: • Duplicate payment • Technical payment failure • Got all Invalid/non-working contact numbers (verified by our team) 2. Refund Request Procedure • To raise a refund request: Email us at [email protected] with: • Full Name • Registered Number • Transaction ID • Issue description • Screenshot of payment (if available) • Refunds are processed within 3–7 business days, after verification. 3. Plan Validity • Plan starts immediately after payment • Contact limits must be used within the validity period • Unused contacts cannot be carried forward • Plan cannot be paused or transferred 4. Cancellation • Users may delete their account anytime. • Plan cancellation does not entitle users to a refund.