Privacy Policy

🛡️ PRIVACY POLICY – HOUSE HELPY Last Updated: 14/01/2026 Legal Entity: Home Service Website: https://househelpy.com/ House Helpy (“we”, “our”, “us”) values your trust. This Privacy Policy explains how we collect and use your information when you use our mobile application (“App”). By accessing or using House Helpy, you agree to this Privacy Policy. 1. Information We Collect A. Personal Information -Name -Address (optional) -Phone Number -Alternate Phone Number (optional) -Email Address -Profile Photo (optional) B. Usage Information -Search filters and selections -Viewed house-help profiles -Marked-as-Hired actions C. Technical Information -Crash logs and analytics (via Firebase/Google Analytics) D. Payment Information -Payment status (success/failure) -Transaction ID from payment gateway -We do not store card, UPI, or banking details. E. Location Information -Manually selected area (State, locality, city or Place) -GPS location is not collected. F. Support Information -Support Calls, Emails or Queries. G. House Help Information -Information collected during personal interviews only -We do not collect or verify documents 2. What We Do Not Do -For full transparency: ❌ We do not perform document verification ❌ We do not perform background checks ❌ We do not guarantee identity or past records of house helps ❌ We do not verify ID cards, certificates, or police records -We only conduct personal interviews before listing a house help. 3. How We Use Your Information -We use your information to: -Provide and improve app services -Display house-help profiles -Process payments for plan activation -Enable “Mark as Hired” functionality -Respond to support requests -Analyze and improve app performance -Prevent misuse or duplicate hiring 4. Sharing of Information -We never sell or rent user data. -We do not share your personal information with house helps or outside agencies. 5. Data Security -We store data on secure cloud servers. -While we take reasonable precautions, no system is 100% secure. -By using the App, you accept this risk. 6. User Rights -You may request: -Correction of your details -Access to your data -Deletion of your account 7. Children’s Privacy -House Helpy is not intended for children under 18 years of age. 8. Updates to this Policy -We may update this Privacy Policy occasionally. -Changes will be posted in the App. 9. Contact Us -Home Service -Navi Mumbai, Maharashtra 📩 Email: [email protected] 📞 Phone: +91 7045890808 🌐 Website: https://househelpy.com/