We typically provide same-day or next-day service depending on your location and the type of service requested. For urgent cleaning needs, we offer express service options. Contact us to check availability in your area.
Yes, all our service professionals undergo thorough background checks, identity verification, and skill assessments. We also verify their work experience and provide ongoing training to ensure quality service delivery.
Customer satisfaction is our top priority. If you're not completely satisfied with our service, please contact us within 24 hours. We'll address your concerns and, if necessary, provide a re-cleaning or refund.
Yes, you can cancel or reschedule your booking up to 2 hours before the scheduled service time. Simply log into your account or contact our customer service team. Late cancellations may incur a small fee.
Yes, our professionals bring their own professional-grade cleaning supplies and equipment. However, if you have specific products you'd like us to use, please let us know in advance and we'll be happy to accommodate your preferences.
We currently service major metropolitan areas and surrounding suburbs. Our coverage includes residential homes, apartments, offices, and commercial spaces. Contact us to check if we're available in your specific location.
We accept all major credit cards, debit cards, and digital payment methods. Payment is processed securely through our platform after service completion. You can also set up automatic payments for recurring services.
Yes, we offer flexible recurring cleaning plans including weekly, bi-weekly, and monthly services. These plans come with discounted rates and the convenience of automatic scheduling. You can modify or cancel your plan at any time.